AI DesignXE-AID-404
Conversation Designer
- Location
- New Delhi · Ludhiana
- Pattern
- Hybrid
- Level
- Mid
- Type
- Full-time
New Delhi +1 · Hybrid · Mid · Closes 10 Nov
Posted
AI Design Ref XE-AID-401 Open
Design AI experiences people trust: clear capabilities, visible sources, graceful failure and a human way out.
Illustrative opening — hiring confirms the details before it opens.
You will design the conversational, copilot and generative interfaces our clients put in front of their customers and teams.
The hard part of AI design is honesty: what the system can and cannot do, where an answer came from, how uncertainty shows, and how a person takes over. You will prototype with real models rather than static mockups, and work with engineers on evals that reflect what users actually need.
Where the hours go in an ordinary week, and which parts agents carry. Whatever an agent drafts or checks, a person decides what happens next.
Designing AI interfaces
Conversational, copilot and generative experiences.
Prototyping on real models
You build with real models; agents help generate test inputs and edge cases.
Usability tests, failure paths included
Watching people use it — and watching it fail.
Eval design with engineers
Turning what users need into cases an eval can run.
Failure clustering from live logs
Agents cluster failures from production logs; you read the clusters and decide what to fix.
An illustrative split, not a timesheet. The hiring lead walks you through the real one in your first conversation.
Never a reason to rule anyone out. If you have most of the list above and none of this, apply.
Grouped by what they are for. Nobody knows all of them on day one.
Technologies we work with and license — not partnerships.
Days 1–30
Audit the failure paths of one live AI feature and propose fixes
Days 31–60
A working prototype on a real model, tested with five users
Days 61–90
The design patterns for citations and escalation, written up for the practice
The places this role can be based. Each team agrees its own studio days; remote roles meet in a studio for a team week each quarter.
Remote
For roles marked remote: anywhere in India, with a team week in a studio each quarter.
Pictured: Dharamkot, Himachal Pradesh
Medical insurance · Parental leave · Mental health
Paid leave · Winter break · Flexible days
Learning budget · Growth reviews · Internal moves
Your own machine · Home office · Team weeks
The team you would join
Designers of AI experiences and AI-powered creative tools — where honesty about what a system can do is part of the design.
What AI Design delivers for clients
Where this role sits
Owns a workstream. Sets the approach and grows others.
Each level is defined by the scope you own, not years served. Growth reviews twice a year measure you against the six standards at your level.
Ways in, and ways upThe rung below
L3 · Mid — A feature. Owns a piece of work end to end.
Next rung
L5 · Lead — An engagement. Leads a team and the client relationship.
How we hire for this role
The same five stages we use for every role. Timings are targets; when one slips, we tell you.
Within 5 working days
A practitioner in the practice reads your application — your links first, your CV second. No keyword filter, no agency.
Week 1 · 45 min
The hiring lead: the role, your work, and the level and salary band — before you invest more time in us.
Week 2 · 2–3 h, paid
A short exercise close to the job, or a deep review of work you have already done. Paid, and never unpaid spec work.
Work sample · the briefWeek 3 · half a day
Meet the people you would work with, in a studio or on video. Ask them anything; they will answer honestly.
Week 3–4
In writing, with the level, the salary, the full benefits and a start date that suits you. No exploding deadlines.
Adjustments. Extra time, questions in advance, captions, a different format — tell us on the form or by email. Asking never counts against you.
Start the applicationYour move
A speculative application gets the same read as any other: a practitioner in the practice you choose, and a reply either way.