Capability 04 / 04 · Adoption that survives the pilot

Everyone has run a pilot. Few have changed how the work happens.

AI Strategy & Consulting brings AI into the brand and marketing ecosystem: where it fits in the brief-to-asset pipeline, which tools earn their licence, what the policy allows, and the pilots and enablement that make a new way of working hold after the excitement fades.

Typical length
6-week diagnostic · 12-week pilot
Scope
Brand · marketing · creative operations
Standard
Adoption measured, not assumed

Illustration: an AI pilot portfolio. Six candidate pilots are plotted by business value against feasibility. Three in the high-value, high-feasibility quadrant are picked: a product copy studio, a service assistant and a brand image model. An adoption roadmap sequences them over 0 to 90 days, 3 to 6 months and 6 to 12 months, with contract review held until its data is ready.

What it covers

From scattered experiments to a way of working

Every recommendation is tested against your own workflow, your own licences and the people who would have to change what they do on Monday.

  1. 01 / 06

    AI readiness diagnostic

    Your brief-to-asset pipeline walked step by step with the teams who run it, measuring where time, cost and rework actually go.

    Walked, not surveyed

  2. 02 / 06

    Opportunity map & roadmap

    Each opportunity scored on value, feasibility, rights risk and how much change it asks of people, then sequenced with owners and measures.

    Scored · sequenced

  3. 03 / 06

    Tool stack rationalisation

    The AI tools in use, the ones quietly expensed, what each licence permits, and what to keep, consolidate or stop paying for.

    Licences · shadow AI

  4. 04 / 06

    Pilots that prove something

    One workflow, a baseline taken before, a time-boxed pilot, and a go or no-go decision on measured throughput and quality.

    Baseline · decision

  5. 05 / 06

    Policy, rights & disclosure

    An acceptable-use policy for creative and marketing teams: what may be generated, what must be disclosed, what data may enter a tool, and who signs off.

    Policy · approval

  6. 06 / 06

    Enablement & adoption

    Role-based training, playbooks and named champions, with adoption and quality tracked for a quarter rather than declared at the end of a workshop.

    Trained · tracked

How it runs

Six weeks to a plan, a quarter to a habit

The diagnostic is short. The work is the pilot and the three months after it, when a new way of working either holds or quietly lapses. Timings are typical, set per engagement.

  1. Wk 01–03

    Diagnose

    Workflow walk-throughs, tool and licence review, a time and cost baseline, and an honest read on appetite and skills.

    • Workflow map
    • Baseline measures
    • Tool & licence register
  2. Wk 03–06

    Plan

    Opportunities scored and sequenced, the operating model and policy drafted, and the first pilot chartered with a measure attached.

    • Opportunity map
    • Roadmap
    • Pilot charter
  3. Wk 07–14

    Pilot

    One workflow run the new way by a real team, measured against the baseline, with the policy and guardrails live from the first day.

    • Working pilot
    • Measured results
    • Decision record
  4. Wk 14+

    Embed

    Rollout, role-based training, playbooks, champions, and a quarterly review of adoption, quality and spend.

    • Training programme
    • Playbooks
    • Quarterly review

In practice · use-case scoring

Forty ideas in. Three funded, each for a reason on the record.

Every use case is scored on value, feasibility and risk with the people who own it, tried on a live model, and given a decision the board can read in one line.

Use-case register · Workshop 35 of 41 cases
Use-case register · Workshop 3: illustrative sample
Use caseValueFeasibilityRiskDecision
Claims triage assistant High · ₹4–6 Cr/yrHighLimitedFund · Q1
Sales call summaries MediumHighMinimalFund · Q1
Contract clause review HighMediumMinimalPilot with legal
Emotion reading in interviews LowMediumProhibitedDecline
Internal policy search MediumHighMinimalFund · Q2
Use cases scored
41From six business units
Funded
3With owners and measures
Declined on risk
4Reasons recorded

Illustrative The risk column is the EU AI Act tier; values are ranges agreed with finance.

What changes

Fewer pilots. More of them reaching production.

Measured on decisions made, pilots shipped and value tracked. Typical targets, not promises; yours are set per engagement.

01

A plan built on your own numbers

Time, cost and rework measured in your pipeline before anything is recommended.

Pilots reaching production

  • Before1 in 5
  • Target3 in 5

Measured by Pilots scaled ÷ pilots started

02

Tools that earn their licence

One register of what is in use, what it permits and what it costs, with the quiet subscriptions accounted for.

Weekly use at 90 days

  • Before20%
  • Target70%+

Measured by Weekly active users ÷ licensed seats

03

Change that outlives the pilot

Playbooks, trained people and a quarterly review, so the new way of working is still there two quarters later.

Decisions with a business case

  • Before30%
  • Target100%

Measured by Portfolio items with a scored case

What you keep

A roadmap your board can fund and your teams can start.

The use-case register, scoring model, risk register, business cases and the 90-day plan, in the documents and trackers your teams already run.

Four colleagues lean over printed pages on a table in a warmly lit meeting room
The portfolioscored together, decided once

Manifest · AI Strategy7 items

AI Strategy & Consulting deliverables and their formats
#DeliverableFormat
01Workflow map & baseline measuresBoard · sheet
02Scored opportunity map & roadmapDeck · sheet
03AI tool & licence registerSheet
04Acceptable-use, rights & disclosure policyDocument
05Pilot charter, results & decision recordDoc · dashboard
06Operating model & role designDoc · RACI
07Enablement programme & playbooksSessions · docs

Where it sits

Strategy picks the work. The other three make it real.

A scored portfolio and a roadmap, then pilots handed to the capability that builds each one, with the measure of success agreed before it starts.

  1. AI Design · this page AI Strategy & Consulting

    Opportunities scored, pilots chosen, rules written.

  2. AI Design AI Application Design

    Customer and employee experiences.

  3. AI Design AI Content Studio

    Content production at volume.

  4. AI Design Brand AI Tools

    Models tuned on your brand.

Engineering-heavy pilots go to Technology & Intelligence, with the same scorecard.

Technologies we work with

Tested on the models your people would actually use.

The model, collaboration and planning tools strategy work runs on. Every use case is tried on a live model before it is scored.

  • Anthropic
  • Google Gemini
  • Mistral AI
  • GitHub Copilot
  • Figma
  • Miro
  • Notion
  • HubSpot
  • Google Analytics
  • Jira

Also in use

  • OpenAI
  • Slack
  • Microsoft Teams

Frameworks we build to

A strategy your risk team can sign on the first read.

The frameworks behind the risk register, the governance model and the policy set. We build to them; they are not certifications we hold.

  • NIST AI RMF 1.0AI Risk Management Framework

    Four functions for trustworthy AI: Govern, Map, Measure and Manage, with a companion profile for generative AI (NIST AI 600-1).

  • ISO/IEC 42001:2023Artificial intelligence management systems

    Requirements for establishing, running and improving an AI management system: AI policy, impact assessment, data and lifecycle controls.

  • EU AI ActArtificial Intelligence Act (EU) 2024/1689

    A risk-based regime: prohibited practices, obligations for high-risk systems, transparency duties and rules for general-purpose AI models.

  • GDPRGeneral Data Protection Regulation (EU) 2016/679

    Lawful basis, data-subject rights, data protection by design and by default, breach notification and DPIAs for high-risk processing.

  • DPDP Act 2023Digital Personal Data Protection Act, 2023

    Notice and consent, duties of data fiduciaries, rights of data principals, breach intimation and added duties for significant data fiduciaries, with the DPDP Rules.

Services & packages

Measure the pipeline you have. Then change how it runs.

Buy a short diagnostic, a pilot that proves something, or a full adoption programme for your brand and marketing organisation. Everything starts from a baseline taken in your own workflow, so the plan is argued with numbers rather than with slides.

Categories
04
Services
14
Packages
04
Not sure what you need? Describe the problem

How to buy

  1. 01Pick services. Enquire about one, or add several to a brief.
  2. 02Choose how to engage. A sprint, a fixed project or an ongoing team.
  3. 03Send the brief. We reply within one working day.

Browse by category

Timelines are typical. Every quote follows a written scope.

01Diagnose

4 services
Typical timeline: 3–4 weeks

AI readiness diagnostic

A walk through your brief-to-asset pipeline with the people who run it, measuring where time, cost and rework actually go.

What’s included

  • Workflow walk-throughs with each team
  • Time, cost and rework baseline
  • Tool, licence and skills review
  • Ranked shortlist of where to start
  • Entry point
  • Baseline
  • Ranked

Best forMarketing and brand leaders asked for an AI plan they can defend.

Typical timeline: 3–5 weeks

Creative workflow audit

A close read of how work moves from brief to approval: the handoffs, the waiting, the rework rounds and the approvals that hold everything up.

What’s included

  • Process map from brief to publication
  • Cycle time and rework measured per stage
  • Bottleneck and handoff analysis
  • Fixes ranked by effort and effect
  • Process
  • Cycle time
  • Bottlenecks

Best forTeams whose production is slow for reasons nobody has measured.

Typical timeline: 2–4 weeks

AI tool stack & licence review

What AI tools your teams use, what each licence actually permits, what it costs, and what to keep, consolidate or stop paying for.

What’s included

  • Tool register, including quiet subscriptions
  • Licence, data-handling and indemnity review
  • Overlap and consolidation analysis
  • Recommendation with a migration path
  • Licences
  • Shadow AI
  • Cost

Best forTeams paying for more AI tools than anyone can currently list.

Typical timeline: 2–3 weeks

Category AI benchmark

What competitors and adjacent categories are actually doing with AI in brand and marketing, separated from what they announce.

What’s included

  • Review of visible work in your category
  • Capability comparison against your own
  • Openings nobody in the category has taken
  • Implications for your roadmap
  • Benchmark
  • Category
  • Openings

Best forLeadership teams under pressure to match a competitor’s announcement.

02Plan

3 services
Typical timeline: 3–5 weeks

Opportunity map & roadmap

Every opportunity scored on value, feasibility, rights risk and the change it asks of people, then sequenced with owners and measures.

What’s included

  • Scoring model agreed with you
  • Opportunity map across the pipeline
  • Sequenced 12-month roadmap
  • Measures and baselines per move
  • Scored
  • Sequenced
  • Owners

Best forTeams with a long list of AI ideas and a limited budget.

Typical timeline: 3–6 weeks

Operating model & team design

Who owns AI in your marketing organisation, how agencies and partners fit, and what roles and skills the new way of working needs.

What’s included

  • Operating model options with a recommendation
  • Roles, responsibilities and approvals (RACI)
  • Agency and partner ways of working
  • Skills gap and hiring or training plan
  • Operating model
  • RACI
  • Agencies

Best forOrganisations moving from scattered experiments to a managed programme.

Typical timeline: 2–4 weeks

Business case & investment plan

The cost, the expected effect and the risks of an AI programme, written for a finance committee rather than for a marketing away-day.

What’s included

  • Cost model including tools, people and change
  • Benefit ranges with the assumptions stated
  • Risk and dependency register
  • Phasing and investment gates
  • Business case
  • Assumptions stated
  • Gated

Best forLeaders who need funding approved before anything can start.

03Pilot & prove

3 services
Typical timeline: 8–12 weeks

Pilot programme

One workflow run the new way by a real team, measured against a baseline, ending in a go or no-go decision backed by numbers.

What’s included

  • Pilot charter with a measure agreed up front
  • Baseline taken before anything changes
  • Guardrails and policy live from day one
  • Decision record and rollout plan
  • Pilot
  • Measured
  • Go / no-go
  • OpenAI

Best forOrganisations with plenty of AI experiments and no evidence yet.

Typical timeline: 2–3 weeks

Proof of concept sprint

Three weeks to test whether one specific idea works at all, on your own material, before anyone writes a business case for it.

What’s included

  • One idea, one measure, one team
  • Build on your own material or a safe sample
  • Honest read on quality, cost and effort
  • Recommendation to proceed or stop
  • Sprint
  • One idea
  • Stop or go
  • OpenAI

Best forTeams arguing about whether something is even possible.

Typical timeline: 2–4 weeks

Measurement framework

The handful of numbers that will tell you whether AI is helping: cycle time, rework, cost per asset and quality as the approvers score it.

What’s included

  • Measure definitions agreed with each team
  • Baseline collection method
  • Dashboard for the agreed measures
  • Review cadence and owners
  • Measures
  • Baseline
  • Dashboard

Best forProgrammes already running with no agreed definition of success.

04Govern & adopt

4 services
Typical timeline: 3–6 weeks

AI use policy, rights & disclosure

A policy your creative and marketing teams can actually follow: what may be generated, what must be disclosed, what data may enter a tool and who signs off.

What’s included

  • Acceptable-use policy for creative work
  • Rights, consent and provenance standard
  • Disclosure rules per channel and market
  • Approval workflow with named owners
  • Policy
  • Disclosure
  • Approval

Best forBrands already using generative tools without written rules.

Typical timeline: 3–6 weeks

Regulatory & risk mapping

Which obligations apply to your marketing use of AI under the EU AI Act, GDPR and India’s DPDP Act 2023, and what to do about each. Prepared with your legal counsel.

What’s included

  • Use cases classified by risk
  • Obligations mapped per use and market
  • Transparency and labelling requirements
  • Gap list with named owners
  • EU AI Act
  • GDPR
  • DPDP Act 2023

Best forBrands selling into Europe or using personal data in targeting.

Typical timeline: 4–8 weeks

Enablement & training programme

Role-based training for designers, writers, producers and marketers on real briefs, with playbooks, champions and a support channel that outlast the sessions.

What’s included

  • Role-based sessions on live briefs
  • Playbooks and prompt libraries per role
  • Champions and an internal support channel
  • A follow-up clinic after the first month
  • Training
  • Playbooks
  • Champions
  • Slack

Best forTeams given AI tools and no guidance on using them well.

Typical timeline: Quarterly, ongoing

Adoption tracking & quarterly review

A quarterly read on whether the new way of working actually held: who uses what, what it changed, what it costs and what to do next.

What’s included

  • Adoption and usage tracking per team
  • Quality and cycle time against the baseline
  • Tool spend and licence review
  • Next-quarter plan with owners
  • Quarterly
  • Adoption
  • Spend

Best forOrganisations a quarter past a rollout, unsure whether it stuck.

Your brief

Tick “Add to brief” on any service, choose a package, then continue. Or enquire about one service directly.

Start a project

Ways to engage. Same team, same standard.

Three ways in, from a two-minute question to a formal RFQ. Each is read in full by the lead for the work, and anything already in your brief goes with it.

Or book a thirty-minute call

What are you sending?

  1. 01

    About 2 minutes4 required answers

    For a first conversation, a press request, or anything that does not need a scope yet.

    You get A reply from a lead, not a sales queue

  2. 02Most useful

    About 8 minutes5 short steps

    Goals, audiences, a budget band and timing. Enough for us to come back with a shape, not only questions.

    You get Options and a first scope after one call

  3. 03

    About 15 minutesYour documents attached

    Your pack, your deadlines, and the procurement and security rules the work must meet.

    You get Receipt confirmed and a named bid lead

How it is priced

Each package shows how it is priced. Every engagement starts with a written scope and a quote agreed before work begins.

  • Typical length
    1–3 weeks
    Pricing
    Fixed fee
  • Typical length
    4–12 weeks
    Pricing
    Fixed price
  • Typical length
    6–18 months
    Pricing
    Programme fee · by statement of work
  • Typical length
    Ongoing · 6-month minimum
    Pricing
    Monthly fee
Compare what each package includes
What every engagement package includes, and who it suits
PackageEvery engagement includesBest for
SprintOne fixed question, answered in one to three weeks.
  • Scope and outcome agreed before day one
  • One senior lead and the specialists the question needs
  • A working review every week
  • A decision-ready output, not a status deck
Discovery, a diagnostic, a prototype or a decision you need to make soon
ProjectA defined scope, delivered for a fixed price.
  • Statement of work with deliverables and acceptance criteria
  • A named project lead and a fixed team
  • A shared plan with dated checkpoints
  • Source files and IP transferred on delivery
Work you can describe up front: an identity, a system, a set of tools
EnterpriseA multi-workstream programme with governance, a dedicated team and SLAs.
  • An engagement director and a steering group
  • A dedicated team across several workstreams
  • Service levels, reporting and a risk register
  • Security, legal and procurement reviews built into the plan
Large organisations running change across markets, portfolios or business units
RetainerReserved monthly capacity to run, improve and extend what we built.
  • A reserved block of team time every month
  • Agreed response times for requests and fixes
  • A monthly review and a rolling backlog
  • Continuous improvement, not just upkeep
Brands and products after launch that need a steady team without hiring one

Questions

Asked plainly, answered plainly.

What buyers ask before AI Strategy & Consulting work. Anything else, ask the team directly.

Ask the team
How is this different from AI Strategy & Agents in Technology & Intelligence?

That one covers the enterprise: business processes, data, agents and infrastructure. This one covers the brand and marketing ecosystem: the brief-to-asset pipeline, creative operations, the way agencies and partners work, and rights and disclosure. Large organisations often run both, under one governance model.

Will this cost people their jobs?

We plan for redeployment rather than headcount reduction, and we say so in the diagnostic. What we see is output rising and the work moving up: more direction, review and judgement, less repetition. Anything more specific would be a guess about your business.

What do you measure in a pilot?

A baseline before: cycle time from brief to approved asset, rework rounds, cost per asset, and quality scored by the people who sign work off. The same measures after, on the same kind of work, with the difference written down either way.

Which regulations apply to marketing use of AI?

Commonly the EU AI Act’s transparency duties for synthetic content, GDPR and India’s DPDP Act 2023 for personal data used in targeting or training, advertising codes on misleading claims, and each platform’s own labelling rules. We map which apply in your markets and prepare the position with your counsel.

Do you help us choose between building and buying?

Yes, tool by tool. Most of a marketing stack should be bought. Building is worth it where the brand itself is the advantage, such as a tuned brand model or a proprietary content pipeline, or where a vendor’s licence terms make a bought tool unusable on your data.

Also in AI Design

A strategy is a list until something gets built.

Each shares the models, evaluation sets and approval rules built here.

All of AI Design

01 / 04 · Interfaces for systems that guess

AI Application Design

Assistants and multimodal, agentic experiences built across Gemini, OpenAI, Anthropic, and beyond.

03 / 04 · The model layer of the brand

Brand AI Tools

Custom-tuned models, via Flux, Adobe Firefly, ComfyUI and more, that keep brand delivery consistent at scale.

02 / 04 · Volume without losing the eye

AI Content Studio

AI creatives, films and edits — model selection, automation and creative direction, with tools like Runway, Veo and ElevenLabs.

Let’s build what happens next.

Tell us what you’re building. We’ll answer straight.

Book a discovery call

Three ways to start

Every engagement starts with a written scope and a quote agreed before work begins.

Choose one of the three ways above