Public sector, education & impact
Donors and regulators each expect an account of every rupee.
We design donation and receipt journeys, impact reporting and consent-led storytelling for NGOs, foundations, CSR teams, social enterprises and fundraising platforms. The data behind them keeps foreign contributions, tax receipts and consent in order.
Where the rules biteMap of all forty-one industries
What is shifting
A new income-tax law renumbered donation receipts, CSR spending is impact-assessed, a foreign-contribution bill is before Parliament, and appeals answer to an advertising code. Each shift names what it demands, with a fact you can check.
What it requiresReceipting and donor statements rebuilt to the new sections, forms and deadlines.
EvidenceThe Income-tax Act, 2025 took effect on 1 April 2026, moving the donation deduction, donor statement and certificate into new sections and forms.
What it requiresProgramme data and reporting that an independent assessor can verify.
EvidenceUnder the CSR Rules as amended in 2021, large CSR spenders commission impact assessments of big projects.
What it requiresSeparate, auditable journeys for foreign contributions, ready for what Parliament decides.
EvidenceThe Foreign Contribution (Regulation) Amendment Bill, 2026, introduced in Lok Sabha on 25 March 2026, was referred to a Joint Parliamentary Committee on 12 August 2026.
What it requiresStorytelling that moves donors without exploiting the people it shows.
EvidenceASCI’s guidelines for charitable appeals bar shaming donors and graphic images of victims, and require crowdfunding platforms to show their fees in the ad.
The rulebook
The foreign-contribution law, the income-tax and CSR rules, the advertising code for charitable appeals, recurring payments and the data law, read for a typical programme. Your finance and legal teams keep sign-off.
Frameworks we build to
We design and build to these frameworks; this is not a claim of certification.
Often shapes the work
Advertising Standards Council of India
Appeals may not shame people for not giving or show graphic images of victims, especially children. Beneficiaries’ images need consent evidence, digital ads blur distressing images and crowdfunding ads show the platform’s fees.
We designEvery appeal passes a dignity and consent check before it runs.
ASCI · Guidelines for Advertisements for Charitable Causes, 13 June 2023 Official text: ASCI guidelines for charitable appeals
Shapes most of the work
Ministry of Home Affairs
Foreign contributions are received only in the designated FCRA account at the State Bank of India’s New Delhi Main Branch. They may not be transferred to other organisations, and at most 20% may go to administrative expenses.
We designForeign giving runs on its own journey and payment route, with records kept apart from domestic gifts.
FCRA, 2010, as amended by the FCRA (Amendment) Act, 2020 · 2026 amendment bill before a Joint Parliamentary Committee
Central Board of Direct Taxes
Registered non-profits file a statement of donations received and issue each donor a certificate, now under the 2025 Act and 2026 Rules. Cash donations above ₹2,000 earn no deduction.
We designReceipts and certificates are issued from one donor record, with the data for the annual statement ready to file.
Income-tax Act, 2025 (in force 1 April 2026) · Income-tax Rules, 2026
Ministry of Corporate Affairs
Companies above the thresholds spend 2% of average net profits on CSR, and implementing agencies register with Form CSR-1. Companies with large CSR obligations commission impact assessments of projects of ₹1 crore or more.
We designProgramme data is captured so CSR partners and assessors can verify it against the field.
Companies Act, 2013 · section 135 · Companies (CSR Policy) Amendment Rules, 2021
Securities and Exchange Board of India
Registered not-for-profit organisations can raise money on a Social Stock Exchange through zero coupon zero principal instruments, and report their social impact every year.
We designImpact reporting is designed to serve funders, assessors and the exchange from one data set.
SEBI (Issue of Capital and Disclosure Requirements) Regulations, 2018 · Chapter X-A, Social Stock Exchange
Often shapes the work
Reserve Bank of India
Recurring card donations need a notice before each debit and an easy way to stop; debits above ₹15,000 need an extra authentication step.
We designRecurring giving shows each upcoming debit and lets donors stop in one step.
RBI · processing of e-mandates for recurring transactions (₹15,000 without extra authentication)
Shapes most of the work
Ministry of Electronics and IT
Donor and beneficiary data needs consent per purpose, and children’s data needs verifiable parental consent. Withdrawal must be as easy as consent, and breaches must be reported.
We designField apps and donor forms collect only what each purpose needs, with consent logged per purpose.
DPDP Act, 2023 · DPDP Rules, 2025 (core obligations from 13 May 2027) Official text: DPDP Act, 2023 and DPDP Rules, 2025
Often shapes the work
W3C
Donation pages, receipts and reports usable with a keyboard, a screen reader and zoom.
We designGiving journeys are tested with assistive technology before launch.
W3C · WCAG 2.2 Official text: WCAG 2.2 AA
Compiled 3 October 2026. Our reading of typical programmes, not legal advice. Rules change; your counsel confirms how each one applies to you.
Challenges
What comes up first in most non-profits & social impact conversations, from customer-facing screens to internal operations.
UPI, card and recurring gifts, each with the right receipt and tax certificate.
Updates and reports that show donors the progress made in the field.
Stories and images used with consent and without exploiting distress.
What we build
A typical programme here uses each discipline in this mix. Each line says what it builds for the industry and links to the capability behind it.
Donation, receipt and volunteer journeys that are quick, accessible and correct.
Donor journeys, recurring giving and supporter care on one record, with consent logged.
Identities and narratives that earn trust from donors, partners and the communities served.
Donor and programme data, receipting and separated foreign-contribution payments, integrated with your accounts.
Appeals and impact stories told with consent and checked against the advertising code.
Report-drafting and supporter assistants that cite your data and protect beneficiaries’ identities.
Programmes
The way in walks giving, receipting and reporting the way donors and funders do, and ranks the fixes by donor retention and by compliance risk. Lengths are typical, never promised.
The way in
We make test donations, collect receipts and read reports as donors and funders do, then check each step against foreign-contribution, tax and advertising rules.
What you get
02Project · 8–12 weeks
Donation pages, UPI and card giving, recurring gifts and automatic receipts on one donor record.
MeasureRecurring donors retained at 12 months
Services: Complete UX & UI design · Website · Lifecycle journey build
Enquire about Donation and recurring-giving platform03Project · 6–10 weeks
Programme data and dashboards that CSR partners, donors and assessors can check against field records.
MeasureTime to produce a funder report
Services: Data platform & BI dashboards · Tracking & measurement foundations
Enquire about Impact reporting for funders04Project · 8–12 weeks
Positioning, identity and storytelling rules that keep dignity and consent at the centre.
MeasureDonor recall in supporter research
Services: Brand foundation & positioning · Brand narrative & messaging
Enquire about Narrative and brand for a causeHow success is measured
Main measureRecurring donors retained at 12 months
AI, under the rules
Each use case has an owner, an evaluation set and a log; no model invents an outcome or identifies a beneficiary.
Use case 01
Measured byTime to produce a funder report
Tested forOWASP LLM09 · Misinformation
Goes live only with its evaluation set, automatic checks and a named owner
Use case 02
Measured byDonor questions resolved without a call
Tested forOWASP LLM01 · Prompt injection
Goes live only with its evaluation set, automatic checks and a named owner
Use case 03
Measured byStories cleared without a privacy issue
Tested forOWASP LLM02 · Sensitive information disclosure
Goes live only with its evaluation set, automatic checks and a named owner
Work and insights
No non-profits & social impact client is named or described without written approval. Here is what we have written that bears on the industry.
A typical programme · composite
A national NGO separated its domestic and foreign giving journeys, issued tax receipts automatically from one donor record, and built a programme dashboard its CSR partners could check against the field data.
Anonymised and illustrative: the shape a programme takes, never a named client.
Nothing published on non-profits & social impact yet. Ask us what we are seeing in the industry.
Ask usQuestions
Something else on your mind? Ask us directly
Yes. We design separate journeys and payment routes so foreign contributions reach only your designated FCRA account, with the records your auditors and the Ministry expect.
Yes. The receipting we build issues the right certificate for each eligible donation from one donor record, and prepares the statement your finance team files. We confirm form names and deadlines under the new income-tax law with your auditor.
We record consent for every image and story before use. We show no graphic images of distress, protect children’s identities and check every appeal against ASCI’s charitable-advertising guidelines.
Yes: CSR teams, foundations and the implementing agencies they fund. We design the reporting both sides need, from field data to board-ready impact reports.
Keep exploring
You will speak to a lead who would run the work, and get a straight answer on fit.
01About 2 minutes
You get A reply from a named lead
02About 8 minutesRecommended
You get Options and a first scope after one call
03About 15 minutes
You get Receipt confirmed and a named bid lead
Every engagement starts with a written scope and a quote agreed before work begins. How each package is priced
