Media, telecom & entertainment

Film, music & live events. Releases built to the rules.

Ratings, captions and AI labels now go out with every title.

We design release campaigns, ticketing and fan journeys, accessible viewing and rights-tracked asset libraries for studios, labels, artists, promoters, venues and streaming services. AI drafts dubs, versions and audio description; a named person approves each, and synthetic media is labelled.

Main measure
Ticket checkout completion
Where we work in film, music & live events
  • Film & series studios
  • Music labels & artists
  • Live events & ticketing
  • Streaming platforms
  • Cinemas & venues
  • Post-production & VFX
Rules listed
8 rules · 5 areas
Areas that lead
CampaignProduct
Standards we build to
WCAG 2.2 AA — Web Content Accessibility GuidelinesDPDP Act 2023 — Digital Personal Data Protection Act, 2023PCI DSS v4.0.1 — Payment Card Industry Data Security StandardEU AI Act — Artificial Intelligence Act (EU) 2024/1689Core Web Vitals — Loading, interactivity and visual stability
A raised hand silhouetted against orange stage lights above a concert crowd
Film, music & live eventsA launch lives or dies in a week.

Where rules matter mostMap of all forty-one industries

  • Claims Advertising & claims: Often shapes the work
  • Regulator Sector regulator: Shapes most of the work
  • Payments Payments: Often shapes the work
  • Data Personal data: Often shapes the work
  • Security Security & incidents: Sometimes shapes the work
  • Access Accessibility: Shapes most of the work
  • AI Safe AI use: Shapes most of the work

What is shifting

What changed for releases, and what each change demands.

Films certified for cinemas must carry captions and audio description. Platforms must label AI-made media, and regulators watch ticket pricing for dark patterns. Each change below comes with a fact you can check.

Close-up of faders and lit buttons on a mixing console in a dark room
A synthetic voice needs the performer’s written consent.
  1. Accessibility became a condition of release.

    What it needsCaptions and audio description produced with every cut, and promoted with the film.

    EvidenceUnder the I&B Ministry’s guidelines of 15 March 2024, feature films certified for cinemas, trailers included, must carry captions and audio description from March 2026.

  2. AI-made audio and video must now be labelled.

    What it needsLabels and provenance metadata added during production and distribution.

    EvidenceIT Rules amendments notified on 10 February 2026 require platforms to label synthetically generated audio and video and keep permanent provenance metadata.

  3. Age ratings got finer for film and streaming.

    What it needsTrailers, listings and parental controls that carry the right rating everywhere.

    EvidenceThe Cinematograph (Amendment) Act, 2023 split the UA certificate into UA 7+, UA 13+ and UA 16+, matching the ratings streaming services already use.

  4. Regulators now watch how tickets are priced.

    What it needsFees shown from the first screen, and scarcity messages only when seats are scarce.

    EvidenceThe CCPA’s 2023 dark-pattern guidelines name drip pricing and false urgency, and in June 2025 it asked platforms to self-audit within three months.

The rulebook

Release and ticketing rules, from ratings to fees.

Certification, accessibility, the streaming code of ethics, AI labelling, copyright, personal data and ticket pricing, read for a typical programme. Your legal and rights teams keep sign-off.

Standards we build to

  • WCAG 2.2 AA — Web Content Accessibility Guidelines
  • DPDP Act 2023 — Digital Personal Data Protection Act, 2023
  • PCI DSS v4.0.1 — Payment Card Industry Data Security Standard
  • EU AI Act — Artificial Intelligence Act (EU) 2024/1689
  • Core Web Vitals — Loading, interactivity and visual stability

We design and build to these standards. This does not mean we are certified.

Advertising & claims

Often shapes the work

  1. Advertising Standards Council of India

    ASCI guidelines on synthetic content in advertising

    Realistic AI-made content is labelled wherever it materially influences the decision; a replicated face or voice is labelled even with consent, and a likeness used without consent is prohibited.

    We designCampaign assets record where AI was used, with consent for every likeness.

    ASCI · Guidelines for Responsible Labelling of Synthetically Generated Content in Advertising, 17 September 2026 (effective after three months) Official text: ASCI guidelines on synthetic content in advertising

  2. Central Consumer Protection Authority

    CCPA dark-patterns guidelines, 2023

    Drip pricing (booking or convenience fees revealed late), false urgency and basket sneaking are named unfair practices, in ticketing as elsewhere.

    We designEvery fee shows on the first screen, and scarcity messages match live availability.

    CCPA · Guidelines for Prevention and Regulation of Dark Patterns, 30 November 2023 Official text: CCPA dark-patterns guidelines, 2023

Sector regulator

Shapes most of the work

  1. Ministry of Information and Broadcasting · CBFC

    Cinematograph Act, 1952, as amended in 2023

    Films are certified U, UA 7+, UA 13+, UA 16+, A or S; certificates no longer expire, and unauthorised recording or exhibition of a film carries up to three years in prison and fines up to 5% of audited production cost.

    We designRatings travel with every trailer, listing and poster from the release record.

    Cinematograph Act, 1952 · Cinematograph (Amendment) Act, 2023

  2. Ministry of Electronics and IT · Ministry of Information and Broadcasting

    IT Rules, 2021 — Code of Ethics for streaming

    Streaming services classify every title U, U/A 7+, U/A 13+, U/A 16+ or A, show the rating and descriptor before it plays, offer parental locks from U/A 13+ and verify age for A.

    We designRatings, descriptors and parental locks are designed into the player and the catalogue.

    IT (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 · Appendix, Code of Ethics Official text: IT Rules, 2021 — Code of Ethics for streaming

  3. Government of India

    Copyright Act, 1957

    Music, footage, scripts and performances are protected, performers’ rights included, so every asset needs a cleared licence for each use and territory.

    We designRights, territories and expiry dates travel with each asset in the library.

    Copyright Act, 1957

Personal data

Often shapes the work

  1. Ministry of Electronics and IT

    DPDP Act, 2023 and DPDP Rules, 2025

    Fan, ticket-buyer and subscriber data collected per purpose with consent, withdrawal as easy as consent and breach reporting to the Data Protection Board.

    We designPre-sale and fan-club sign-ups ask only for what each programme uses, with consent logged per purpose.

    DPDP Act, 2023 · DPDP Rules, 2025 (core obligations from 13 May 2027) Official text: DPDP Act, 2023 and DPDP Rules, 2025

Accessibility

Shapes most of the work

  1. Ministry of Information and Broadcasting

    Accessibility standards for films in cinemas

    Feature films certified for theatrical release, trailers included, provide closed or open captions and audio description; cinemas provide the equipment, at two to five devices per 200 seats.

    We designCaption and audio-description files are produced with every cut and promoted with the release.

    MIB · Guidelines of Accessibility Standards in the Public Exhibition of Feature Films, 15 March 2024 Official text: Accessibility standards for films in cinemas

Safe AI use

Shapes most of the work

  1. Ministry of Electronics and IT

    IT Rules amendment on synthetically generated information

    Platforms prominently label realistic AI-generated or altered audio and video, embed permanent provenance metadata and remove unlawful content within three hours of a lawful order.

    We designSynthetic tracks and shots carry labels and provenance metadata from the edit suite onward.

    IT Rules, 2021 as amended by G.S.R. 120(E), 10 February 2026 Official text: IT Rules amendment on synthetically generated information

Updated 3 October 2026. Our reading of typical projects, not legal advice. Rules change, so your lawyer confirms how each applies to you.

Challenges

Where film, music & live events loses customers and time.

What comes up first when we talk to film, music & live events teams, from the screens customers use to your back office.

Your customers

  1. A ticket without surprises

    Every fee on the first screen, live seat maps and safe transfers.

  2. Watching their own way

    Captions, audio description and other languages, offered without having to ask.

  3. Closer to their artists

    Fan clubs, pre-sales and merchandise offers that feel personal and well timed.

An audience watches a bright screen in a vaulted, red-walled cinema
Cinema releases now need captions and audio description.

Your operation

  1. Launch windows measured in days

    Trailers, assets and ticket pages ready at once, in every format and language.

  2. Rights in every asset

    Music, footage, talent likeness and territories tracked for every cut and clip.

  3. AI without losing trust

    Dubbing, localisation and synthetic media that artists and audiences accept.

What we make

The areas behind a typical film, music & live events project.

A typical project here uses each area in this mix. Each line says what it makes for the industry and links to the service behind it.

Leads Core Supports Share of a typical project, by role · illustrative
  1. Release campaigns, trailers and fan content in every format and language, with rights checked.

  2. Ticketing, streaming and fan-club journeys with every fee and access option shown up front.

  3. Rights-tracked asset libraries, ticketing integrations and streaming apps that hold up on launch day.

  4. 04

    AI Design

    Core

    Localisation, dubbing and versioning with consent, labels and provenance built in.

  5. Pre-sales, fan clubs and audience journeys on one consented fan record.

  6. 06

    Brand Design

    Supports

    Identities for studios, labels, festivals and venues that flex across every release.

Programmes

Fix the ticket and the trailer first, then the fan relationship.

The way in checks your release, ticketing and fan journeys against the certification, accessibility and pricing rules, and ranks the fixes by conversion and by risk. Lengths are typical, never promised.

First project

Ticketing and release-readiness audit

We buy tickets, watch trailers and join fan clubs the way audiences do, and check every step against the pricing, accessibility and labelling rules.

Plan
Sprint · Fixed fee
Typical length
1–2 weeks
It measures
Ticket checkout completion, as a baseline
  • Product review
  • Marketing measurement plan

What you get

  • A pricing and dark-pattern gap register
  • A release accessibility checklist per title
  • A fix list ranked by conversion and by risk
Start a project
  1. 02Project · 8–12 weeks

    Ticketing and seat-map experience

    A ticketing journey with live seat maps, every fee on the first screen and safe transfers, built to hold on sale day.

    MeasureTicket checkout completion

    Services: Complete UX & UI design · Website · System integration

    Enquire about Ticketing and seat-map experience
  2. 03Retainer · Ongoing

    Release campaign production

    Trailers, posters and social cuts in every format and language from a rights-tracked library, with a named person approving each asset.

    MeasureTime from final cut to campaign-ready assets

    Services: Campaign film & photography · Campaign adaptation · Content studio set-up

    Enquire about Release campaign production
  3. 04Project · 8–12 weeks

    Consent-first AI localisation

    Dubbing, subtitling and versioning workflows with talent consent, labels and provenance metadata built in.

    MeasureLocalised versions per release

    Services: AI voice-overs & audio · Brand match testing · AI use policy, rights & disclosure

    Enquire about Consent-first AI localisation

How success is measured

Main measureTicket checkout completion

  • Ticket checkout completion
  • Releases with captions and audio description on day one
  • Fan-club and pre-sale conversion
  • Time from final cut to campaign-ready assets

AI, under the rules

AI localises and versions; every likeness needs written consent.

Each use case has an owner, an evaluation set and a log, and every synthetic track is labelled.

AI job 01

Localisation and dubbing

Measured byLocalised versions per release

Tested forOWASP LLM02 · Sensitive information disclosure

agent / localisation-and-dubbing Checked
  1. TaskProduces subtitles, dubs and versions of approved cuts for each language and territory.
  2. CheckVoices are synthesised only with the performer’s written consent; every synthetic track is labelled and carries provenance metadata.
  3. ApproverThe localisation lead approves every version.
  4. LogSource cut, consent record, model version and approver.

Goes live only after testing, with safety checks and a named owner

AI job 02

Audio-description drafts

Measured byReleases with audio description on day one

Tested forOWASP LLM09 · Misinformation

agent / audio-description-drafts Checked
  1. TaskDrafts audio-description scripts from the final cut for a describer to edit and record.
  2. CheckDrafts only; nothing is published until a describer has edited it.
  3. ApproverA trained describer edits, records and signs off every script.
  4. LogDraft, edits and sign-off.

Goes live only after testing, with safety checks and a named owner

AI job 03

Fan service assistant

Measured byTicket questions resolved without a call

Tested forOWASP LLM01 · Prompt injection

agent / fan-service-assistant Checked
  1. TaskAnswers ticketing and access questions from the event record and the published policy.
  2. CheckQuotes availability and fees only from the event record; refunds and exceptions go to a person.
  3. ApproverThe box-office team reviews flagged conversations daily.
  4. LogQuestion, policy cited and outcome.

Goes live only after testing, with safety checks and a named owner

Work and insights

Case studies stay private until a client approves them.

No film, music & live events client is named or described without written approval. Here is what we have written on related topics.

A typical project · example

A music promoter rebuilt its ticketing to show every fee on the first screen, with live seat maps, and moved its campaign assets into a rights-tracked library that versions each poster and clip by territory.

An example of the shape a project takes, without client names.

Questions

What marketing, distribution and rights heads ask us first.

Something else on your mind? Ask us directly

Q.01Do you work with streaming services as well as studios?

Yes. We work with studios, labels, promoters, venues and streaming services. Streaming brings the code of ethics’ ratings and parental locks; cinema release brings certification and the accessibility standards. We design for each.

Q.02Can AI dub our films?

Yes, with the performer’s written consent for any synthetic voice. Every synthetic track is labelled and carries provenance metadata. For EU releases, the AI Act’s transparency duties for deepfakes apply from 2 August 2026, with allowances for evidently artistic work.

Q.03How do we make every release accessible?

Produce captions and audio description with each cut, rather than after it. We add both to the delivery checklist, from trailer to final print, and promote the accessible versions with the release.

Q.04Can you fix our ticketing before the next on-sale?

It depends on the date. A typical 1–2 week audit ranks the fixes by conversion and risk; we then build the journey with live seat maps and every fee up front, load-tested for on-sale peaks and linked to your ticketing platform.

Tell us what you need built.

You will talk to the lead who would run your work.

Book a call

Three ways to start

  1. 01About 2 minutes

    A quick question

    You get A reply from a named lead

  2. 02About 8 minutesRecommended

    Your project details

    You get Options and prices after one call

  3. 03About 15 minutes

    A request for a quote

    You get Confirmation and a named lead

We always agree a written scope and price before work begins. How each plan is priced