Product & Experience Design Ref XE-PXD-502 Closes in 11 days

UX Researcher

Find out what users need and turn it into decisions a product team can act on this sprint.

Illustrative role: we confirm the details before it opens.

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A designer sketching app wireframes on paper beside sticky notes and an open laptop.
The practiceProduct & Experience Design
Practice
Product & Experience Design
Location
New Delhi
Work pattern
Hybrid
Level
Mid
Type
Full-time
Experience
3+ years
Salary band
₹12–18 lakh a year Indicative
Openings
1
Posted
Closes
11 days left

About the role

You will plan and run the research behind our product work: interviews, usability tests and diary studies. You report it in a form a team can act on the same week.

AI groups the notes into themes, and you check each one against its sources before it reaches a slide. People with disabilities are included in our research by default.

What you will do

  1. Plan and run interviews, usability tests and diary studies
  2. Synthesise with AI assistance, verifying every theme against sources
  3. Include people with disabilities in research by default
  4. Report in short, decision-ready formats

A typical week

How the hours split in a typical week. Agents draft and check some tasks; you decide what happens next.

UX Researcher 40 hours in a typical week
  • You20 h · 50%
  • You, with an agent drafting14 h · 35%
  • An agent runs it, you review6 h · 15%

  1. Planning and running sessions

    Interviews, usability tests and diary studies.

    You12 h

  2. Synthesis

    AI clusters the notes; you check each theme against its sources.

    You, with an agent drafting10 h

  3. Recruiting and consent

    An agent drafts screeners and schedules; you check consent and accessibility needs.

    You, with an agent drafting4 h

  4. Reports and readouts

    Short, decision-ready, with the evidence attached.

    You8 h

  5. Research repository upkeep

    An agent tags and files recordings; you audit a sample every week.

    An agent runs it, you review6 h

An illustrative split. In your first conversation, the hiring lead talks you through how the week runs.

What you bring

  • 3+ years in user research
  • Mixed-methods experience
  • Ethical research practice and consent handling
  • Clear, evidence-based reporting

Nice to have

  • Research in B2B or enterprise software
  • Survey design and basic statistics

None of this is required. If you have most of the list above, apply.

Tools you will use

Grouped by purpose. Nobody knows all of them on day one.

Search, SEO & analytics
  • PostHog
  • Mixpanel
Collaboration & design
  • Miro
  • Figma
  • Notion

Tools we work with and license. No partnership is implied.

Your first 90 days

  1. Days 1–30

    Sit in on a live study and review how we store consent and recordings

  2. Days 31–60

    Run a usability study from plan to readout and present the decisions it supports

  3. Days 61–90

    Set up a research repository for one client product

A hand-drawn goal review on dot-grid paper: tallies for weeks one to eleven beside an assess-and-plan column, two pens resting on the page.
The plan is written down before your first day, and you review it with your lead as the weeks go by.

Where you would work

Where this role can be based. Each team agrees its own office days; remote roles join a team week in an office each quarter.

  • Auto rickshaws on a wide avenue in New Delhi, the dome of Rashtrapati Bhavan at the end of the road in evening haze.

    Office

    New Delhi

    Office at Aerocity, ten minutes from the airport.

    Pictured: New Delhi

How and where we work

What we offer

With every role

  • Health and family

    Medical insurance · Parental leave · Mental health

  • Time

    Paid leave · Winter break · Flexible days

  • Growth

    Learning budget · Growth reviews · Internal moves

  • Setup

    Your own machine · Home office · Team weeks

The full benefits schedule

The team

Product & Experience Design, the practice behind this role.

Researchers and product designers who take websites and apps from user research to launched, accessible products.

Open roles in this practice
2 on the board
Based in
New Delhi · Ludhiana
A research canvas on a wall covered in sticky notes: two personas and the problems they face, such as too many tabs and too many points to compare.
The practice at work Product & Experience Design

What Product & Experience Design delivers for clients

About Product & Experience Design

Where this role sits

L3 of 6 · Mid

Owns a feature. Owns a piece of work from start to finish.

Each level is defined by the scope you own, not years served. Growth reviews twice a year measure you against the six standards at your level.

See career paths
  1. L1 Intern A task
  2. L2 Associate A deliverable
  3. This role L3 Mid A feature
  4. L4 Senior A workstream
  5. L5 Lead An engagement
  6. L6 Principal A practice

Level below

L2 · Associate — A deliverable. Delivers reliably, with review.

Next level

L4 · Senior — A workstream. Sets the approach and develops others.

How we hire

5 steps, and a reply after every one.

The five stages we use for every role. Timings are targets; if one slips, we tell you.

  1. Within 5 working days

    Step 1: Read

    Someone from the practice reads your application, links first and CV second, with no keyword filter or recruitment agency.

  2. Week 1 · 45 min

    Step 2: Conversation

    The hiring lead talks through the role and your work, and states the level and salary band before you invest more time.

  3. Week 2 · 2–3 h, paid

    Step 3: Work sample

    A short exercise close to the job, or a deep review of work you have already done, paid either way.

    Work sample · the brief

  4. Week 3 · half a day

    Step 4: Team day

    Meet the people you would work with, in an office or on video, and ask them anything.

  5. Week 3–4

    Step 5: Offer

    A written offer with the level, salary, full benefits and a start date that suits you, and time to decide.

What helps an application

  • A link to work you made, with your own part in it named.
  • One project you could talk through for half an hour.
  • If you used AI, a line on how you checked what it produced.
  • Plain words are fine. We read for substance.

Adjustments. Need extra time, questions in advance, captions or another format? Tell us on the form or by email. Asking never counts against you.

Start the application

UX ResearcherNew Delhi · Hybrid · Closes in 11 days

Apply for this role

Next step

If no role fits, tell us what you would build.

Someone in the practice you choose reads your application like any other and replies either way.

Send a speculative application