Product & Experience Design Ref XE-PXD-502 Open

UX Researcher

Find out what users actually need and turn it into decisions a product team can act on this sprint.

Illustrative opening — hiring confirms the details before it opens.

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A designer sketching app wireframes on paper beside sticky notes and an open laptop.
The practiceProduct & Experience Design
Practice
Product & Experience Design
Location
New Delhi
Work pattern
Hybrid
Level
Mid
Type
Full-time
Experience
3+ years
Salary band
₹12–18 lakh a year Indicative
Openings
1
Posted
Closes
31 days left

About the role

You will plan and run the research behind our product work — interviews, usability tests, diary studies — and report it in a form a team can act on the same week.

AI helps with synthesis here, and you will verify every theme against its sources before it reaches a slide. People with disabilities are in our research by default, not as an afterthought.

What you will do

  1. Plan and run interviews, usability tests and diary studies
  2. Synthesise with AI assistance, verifying every theme against sources
  3. Include people with disabilities in research by default
  4. Report in short, decision-ready formats

A typical week

Where the hours go in an ordinary week, and which parts agents carry. Whatever an agent drafts or checks, a person decides what happens next.

UX Researcher 40 hours in a typical week
  • You20 h · 50%
  • You, with an agent drafting14 h · 35%
  • An agent runs it, you review6 h · 15%

  1. Planning and running sessions

    Interviews, usability tests and diary studies.

    You12 h

  2. Synthesis

    AI helps cluster the notes; you verify every theme against its sources before it reaches a slide.

    You, with an agent drafting10 h

  3. Recruiting and consent

    An agent drafts screeners and schedules; you check consent and accessibility needs.

    You, with an agent drafting4 h

  4. Reports and readouts

    Short, decision-ready, with the evidence attached.

    You8 h

  5. Research repository upkeep

    An agent tags and files recordings; you audit a sample every week.

    An agent runs it, you review6 h

An illustrative split, not a timesheet. The hiring lead walks you through the real one in your first conversation.

What you bring

  • 3+ years in user research
  • Mixed-methods experience
  • Ethical research practice and consent handling
  • Clear storytelling with evidence

Nice to have

  • Research in B2B or enterprise software
  • Survey design and basic statistics

Never a reason to rule anyone out. If you have most of the list above and none of this, apply.

Tools you will use

Grouped by what they are for. Nobody knows all of them on day one.

Search, SEO & analytics
  • PostHog
  • Mixpanel
Collaboration & design
  • Miro
  • Figma
  • Notion

Technologies we work with and license — not partnerships.

Your first 90 days

  1. Days 1–30

    Sit in on a live study and review how we store consent and recordings

  2. Days 31–60

    Run a usability study end to end and present the decisions it supports

  3. Days 61–90

    Set up a research repository for one client product

A hand-drawn goal review on dot-grid paper: tallies for weeks one to eleven beside an assess-and-plan column, two pens resting on the page.
The plan is written down before your first day, and you review it with your lead as the weeks go by.

Where you would work

The places this role can be based. Each team agrees its own studio days; remote roles meet in a studio for a team week each quarter.

  • Auto rickshaws on a wide avenue in New Delhi, the dome of Rashtrapati Bhavan at the end of the road in evening haze.

    Studio

    New Delhi

    Studio at Aerocity, ten minutes from the airport — handy for client travel.

    Pictured: New Delhi

How and where we work

What we offer

With every role

  • Health and family

    Medical insurance · Parental leave · Mental health

  • Time

    Paid leave · Winter break · Flexible days

  • Growth

    Learning budget · Growth reviews · Internal moves

  • Setup

    Your own machine · Home office · Team weeks

The full benefits schedule

The team you would join

Product & Experience Design, the practice behind this role.

Researchers and product designers who take web and app experiences from evidence to shipped, accessible product.

Open roles in this practice
2 on the board
Based in
New Delhi · Ludhiana
A research canvas on a wall covered in sticky notes: two personas and the problems they face, such as too many tabs and too many points to compare.
The practice at work Product & Experience Design

What Product & Experience Design delivers for clients

About Product & Experience Design

Where this role sits

L3 of 6 · Mid

Owns a feature. Owns a piece of work end to end.

Each level is defined by the scope you own, not years served. Growth reviews twice a year measure you against the six standards at your level.

Ways in, and ways up
  1. L1 Intern A task
  2. L2 Associate A deliverable
  3. This role L3 Mid A feature
  4. L4 Senior A workstream
  5. L5 Lead An engagement
  6. L6 Principal A practice

The rung below

L2 · Associate — A deliverable. Ships reliably with review.

Next rung

L4 · Senior — A workstream. Sets the approach and grows others.

How we hire for this role

5 steps, and a reply after every one.

The same five stages we use for every role. Timings are targets; when one slips, we tell you.

  1. Within 5 working days

    Step 1: Read

    A practitioner in the practice reads your application — your links first, your CV second. No keyword filter, no agency.

  2. Week 1 · 45 min

    Step 2: Conversation

    The hiring lead: the role, your work, and the level and salary band — before you invest more time in us.

  3. Week 2 · 2–3 h, paid

    Step 3: Work sample

    A short exercise close to the job, or a deep review of work you have already done. Paid, and never unpaid spec work.

    Work sample · the brief

  4. Week 3 · half a day

    Step 4: Team day

    Meet the people you would work with, in a studio or on video. Ask them anything; they will answer honestly.

  5. Week 3–4

    Step 5: Offer

    In writing, with the level, the salary, the full benefits and a start date that suits you. No exploding deadlines.

What helps an application

  • A link to work you made, with your own part in it named.
  • One project you could talk through for half an hour.
  • If you used AI, a line on how you checked what it produced.
  • Plain words. We read for substance, not polish.

Adjustments. Extra time, questions in advance, captions, a different format — tell us on the form or by email. Asking never counts against you.

Start the application

UX ResearcherNew Delhi · Hybrid · Closes 5 Nov

Apply for this role

Your move

Not the right role yet? Tell us what you would build here.

A speculative application gets the same read as any other: a practitioner in the practice you choose, and a reply either way.

Send a speculative application